Membership Terms & Conditions

By purchasing a Femme & Soul membership, you confirm that you have read, understood, and agreed to the following terms and conditions.

1. Membership Structure & What Your Membership Includes

Femme & Soul membership is structured around blocks of classes and is not a monthly gym-style membership where you pay a fee simply for access to classes during that calendar month.

Your membership relates to the agreed block(s) of classes included within your chosen membership tier. The membership price reflects the cost of those block(s), with the applicable Femme & Soul membership discount applied.

The fact that payments are collected monthly does not mean that each payment represents a separate month of membership or a separate month of class access.

Where your membership is paid monthly, the monthly payments are instalment payments towards the agreed cost of your membership and the block(s) of classes included within it.

The payment frequency is therefore a payment arrangement and does not change the underlying membership or block commitment.

2. Membership Billing, Minimum Commitment, Cancellation & Changes

Membership payments are collected automatically via Stripe using the payment method provided at checkout.

A minimum commitment of three (3) months applies from the start date of your membership.

During the initial three-month commitment period, memberships cannot be cancelled or downgraded, and the agreed payments remain payable in accordance with the membership terms.

The three-month minimum commitment should not be understood as three separate monthly memberships. It represents the minimum commitment to the agreed membership and block arrangement, with payments collected in monthly instalments.

After the initial three-month commitment has been completed, memberships continue on a rolling basis.

From this point onward, you may request to cancel or downgrade your membership by providing one (1) month's notice. Your membership and applicable benefits will remain active until the end of the relevant paid period.

Payments are non-refundable.

Membership upgrades may be requested at any time and will take effect from the next applicable billing cycle or membership/block arrangement.

3. Failed or Missed Payments

Membership payments are collected automatically via Stripe. It is the member's responsibility to ensure that the payment method provided is valid and that sufficient funds are available for scheduled payments.

If a scheduled payment fails, this does not automatically cancel or end your membership or payment commitment.

Stripe may automatically make further attempts to collect the payment. However, regardless of whether Stripe successfully retries the payment, the member remains responsible for any outstanding amount due under their membership.

If a payment remains unpaid, Femme & Soul may temporarily suspend membership benefits, including access to member booking codes, discounts, and other membership benefits, until the outstanding payment has been received.

If a payment failure causes the Stripe subscription or payment arrangement to become inactive, the member may be required to update their payment details and/or contact Femme & Soul to reinstate their membership. Reinstatement is not automatic.

Any outstanding payment must be settled before membership benefits are reinstated.

A failed payment should not be treated as a cancellation or pause request. Cancellation or pause requests must be made directly to Femme & Soul and in accordance with these terms.

4. Membership Access & Activation

Eligible membership access is activated automatically once payment has been confirmed, in accordance with the applicable membership start date and block arrangement.

Your member booking code is emailed automatically to the email address provided at checkout after payment confirmation. If you do not receive it, please contact Femme & Soul.

It is the member's responsibility to ensure that the correct email address is provided at the time of purchase.

5. Included Block Credit

Each membership includes a specified amount of block credit, relating to the block(s) of classes included within your chosen membership tier.

Included block credit must be redeemed using the member booking code in one single checkout.

Members must select and redeem all included block courses within the same checkout.

Block credit cannot be split across multiple transactions.

Unused block credit is forfeited and cannot be carried forward, refunded, exchanged, or transferred.

6. Discounts & Additional Courses

All membership tiers include discounts on pop-up classes, workshops, events, and additional block courses.

Your member booking code is emailed automatically after payment confirmation. It can be used directly at checkout to redeem included block credit and apply the agreed membership-tier discount automatically to eligible additional regular Limerick block courses in the same checkout. You do not need to request a separate code for these eligible additional courses.

Discounts for pop-up classes, workshops and events are handled separately by Rita for now. Please contact Rita via email or WhatsApp to receive or confirm the applicable discount and how to use it. These discounts are not applied automatically by the website.

All discount codes are issued for individual use only. Sharing, transferring, or misusing any discount code (other than your included membership block credit) may result in the removal of discount privileges or cancellation of membership without refund.

Discount percentages vary by membership tier.

7. Membership Pause Policy

Each membership may be paused once during the lifetime of the membership, subject to approval.

A pause may be requested after the initial three-month commitment period has been completed.

Members wishing to pause their membership must contact Femme & Soul directly and specify the length of time they would like their membership to be paused for.

The requested pause period must be agreed with Femme & Soul before the pause takes effect.

During an approved pause, billing and all membership benefits are suspended. Block credit, discounts, and booking privileges do not accrue or apply while a membership is paused.

The membership will automatically resume at the end of the agreed pause period unless another arrangement has been agreed with Femme & Soul.

A paused membership may also be reactivated earlier than the agreed end date by request.

Upon reactivation, billing and membership benefits will resume from the next applicable billing cycle or membership/block arrangement.

A pause does not cancel or remove any outstanding payment obligations that arose before the pause began.

8. Class Availability

Membership does not guarantee availability in specific classes.

All bookings are subject to class capacity, scheduling, and availability at the time of booking.

Femme & Soul recommends booking classes as early as possible to avoid disappointment.

9. Changes to Schedule or Offerings

Femme & Soul reserves the right to make reasonable changes to class schedules, instructors, formats, locations, or offerings where necessary.

Where such changes affect membership benefits, Femme & Soul will provide reasonable notice where possible.

10. Conduct & Community

Members are expected to engage respectfully within the Femme & Soul community and to treat instructors, staff, and other members with respect.

Femme & Soul reserves the right to suspend or terminate membership access where there is inappropriate behaviour, serious misconduct, or a breach of these terms.

Where membership is terminated due to a breach of these terms, payments already made will not be refunded.

Important Membership Clarification

Femme & Soul membership is not a monthly class-access subscription.

Your membership is based on an agreed block or blocks of classes and the benefits associated with your chosen membership tier.

If your membership is paid for through monthly Stripe payments, those payments are instalments towards the agreed cost of the membership and the relevant block(s) of classes.

For example, two monthly payments should not be understood as payment for two separate months of membership. They are simply two instalment payments towards the agreed membership/block commitment, with the applicable Femme & Soul membership discount applied.

Similarly, a failed or missed payment does not automatically mean that the membership has been cancelled. Members remain responsible for payments due under their membership unless the membership has been formally cancelled or otherwise changed in accordance with these terms.

If you have any questions about your membership, payments, block credit, or membership benefits, please contact Femme & Soul before making changes to your payment arrangement.